Privacy Policy

Privacy Policy Introduction

Welcome to Shoppolo. Your privacy and the security of your personal data are of paramount importance to us. This Privacy Policy explains how Shoppolo ("we", "our", "us") collects, uses, and protects the information you provide to us when you use our website www.shoppolo.store or our services. By accessing or using our site, you agree to the terms of this policy.

Information We Collect

We collect both personal and non-personal information through various interactions with our website:

Personal Data: This includes your name, email address, shipping and billing addresses, phone number, and payment details when placing an order or signing up for our newsletter.
Technical Data: Includes IP address, browser type, device type, operating system, referring URLs, and your activity on our site.
Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor your activities and preferences on our website to enhance user experience and offer personalized promotions.

How We Use Your Information

Shoppolo uses your personal data for the following legitimate purposes:

To process, fulfill, and manage your orders, payments, and shipments efficiently.
To provide customer service support and respond to inquiries.
To enhance and personalize your shopping experience by analyzing preferences and behaviors.
To send transactional emails and marketing communications, which you can opt out of at any time.
To prevent fraudulent activities and ensure compliance with legal obligations.

Your Rights Under Data Protection Laws

Depending on your region, you have specific rights regarding your personal information:

Right to Access: You can request a copy of your personal data held by us.
Right to Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
Right to Erasure: Also known as the "right to be forgotten," you may request deletion of your data where legally applicable.
Right to Restriction: You may ask us to restrict processing your data under certain circumstances.
Right to Data Portability: You can request a digital copy of your data to transfer to another service provider.

Data Security Practices

We employ a variety of security measures to protect your data, including secure servers, encryption protocols, and firewalls. Despite these measures, we cannot guarantee absolute security as no method of transmission over the Internet or method of electronic storage is 100% secure.

Retention of Your Data

We retain your personal data for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your data.

Third-Party Services

We may use trusted third-party services for payment processing, order fulfillment, email marketing, and analytics. These third parties are obligated to maintain the confidentiality and security of your data and may only use it to provide services to Shoppolo.

Changes to Our Privacy Policy

Shoppolo reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, regulatory requirements, or for other operational reasons. Updated versions will be posted on this page with a revised date. Continued use of our website constitutes acceptance of these changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at info@shoppolo.store.