Start a Return

Hassle-Free Returns & Refunds at Shoppolo

At Shoppolo, your satisfaction is our top priority. If you’re not completely happy with your purchase, we make returns and refunds simple and stress-free.

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please fill out the form below to start the process. Our team will review your request and guide you through the next steps.

Once we receive your information, we’ll get back to you as soon as possible with return instructions and any necessary details.


    Return Eligibility

    You can request a return within 30 days of receiving your order. To be eligible for a return:

    • The item must be unused, in its original condition, and with all tags and packaging.
    • Certain items such as personalized products or intimate goods may not be eligible.

    Refund Process

    Once we receive and inspect your returned item, we will notify you via email. If approved:

    • Refunds are processed within 5-7 business days to your original payment method.

    • Shipping fees (if any) are non-refundable unless the item was defective or incorrect.

    Exchanges

    We offer exchanges for defective or damaged items. If you need to exchange an item, please contact us at info@shoppolo.com.

    Need Help?

    For any questions about returns, refunds, or exchanges, feel free to contact our friendly customer service team. We’re here to help!